Pricing for your whole business, with no per-user fees
Three monthly plans in New Zealand dollars, each one price for the business rather than a charge for every technician. 15 days of Business plan access. No card required, and no checkout to start. Separately gated features are not included in general trial access.
Plans
All subscription prices are NZD per business per month, including GST.
Starter
NZ$39/month
For your whole business
Run the day-to-day with a small team.
Up to 3 technicians
50 jobs/month
Quotes & invoices
Scheduling
Customer management
Field evidence
Timesheets & payroll-ready export
AI Assistant, AI Actions & Knowledge
No per-user fees
Equivalent to $13 per technician with a 3-person field team.
15 days of Business plan access. No card required. Separately gated features are not included in general trial access. Paid subscriptions are billed monthly through Stripe once you choose a plan.
One predictable price for your business
ServiceCrown doesn’t charge you every time you add another technician. Give your team access to jobs, schedules, evidence and timesheets without worrying about per-user software costs.
You choose a plan by team size and monthly job volume; nothing is charged per person. Each technician within your plan’s limit gets the technician portal to see their jobs, record their time and attach field evidence, with no extra fee.
How the limits work
Technician limits count technician records in your business. Monthly job limits count jobs created during each calendar month. When a plan’s monthly limit is reached, new jobs wait until the next month or an upgrade. Business has no technician or job limit.
Starter — Up to 3 technicians; 50 jobs/month. Core operations, field evidence, timesheets and payroll-ready export, and ServiceCrown AI.
Pro — Up to 10 technicians; 200 jobs/month. Everything in Starter, plus recurring jobs, purchase orders and receiving, job costing and profitability, and reporting.
Business — Unlimited technicians; Unlimited jobs. Everything in Pro, without technician or job-volume limits.
The trial, and what happens after it
15 days of Business plan access. No card required, and no checkout to start. Separately gated features are not included in general trial access. The trial is granted by ServiceCrown at registration — no payment provider is involved until you choose a plan.
When the trial ends without a plan, the account keeps all of its data and can still be opened and read, but it cannot create new jobs or add technicians until a plan is chosen. Access to other features follows the active plan and its limits. Choose a plan to continue using ServiceCrown with that plan’s features and limits. Your existing data is retained.
Changing or cancelling a plan
Once subscribed, plan changes and cancellation are handled through the Stripe billing portal from your billing page. A subscription set to cancel shows in ServiceCrown as cancelling at the end of the current period, and the billing page always shows the plan the account is on.
What every plan includes
Customers, jobs and scheduling, technicians, quotes and GST invoices.
Field evidence: technicians attach photos to a job from their phone.
Timesheets and a payroll-ready export: collect hours, approve them week by week, and export approved hours as a CSV for your own payroll process. ServiceCrown does not run payroll or calculate pay.
Customers can pay quotes and invoices online through Stripe Checkout, once you connect your own Stripe account.
Yes. 15 days of Business plan access. No card required, and no checkout to start. Separately gated features are not included in general trial access.
Do I need a credit card to start the trial?
No. The trial is granted by ServiceCrown at registration — no payment provider is involved until you choose a plan.
Are prices in New Zealand dollars?
Yes. All subscription prices are NZD per business per month, including GST.
Is GST included in the subscription price?
Yes, for the subscription itself: Starter, Pro and Business are each priced per business per month, including GST. For invoices you send to your own customers, GST is applied separately at your business’s configured rate (15% unless you change it) when your business is marked as GST-registered in settings.
Do you charge per user or per technician?
No. Each plan is one monthly price for the whole business, with no per-user fees — ServiceCrown doesn’t charge you every time you add another technician. Plans step up by team size and monthly job volume (Starter up to 3 technicians, Pro up to 10, Business unlimited), not by a charge for each person.
Does ServiceCrown run payroll?
No. Timesheets collect your technicians’ hours, you review and approve them week by week, and approved hours export as a CSV for your own payroll process or software. ServiceCrown does not run payroll or calculate pay.
Can I change plans later?
Yes. Once subscribed, plan changes and cancellation are handled through the Stripe billing portal from your billing page, and the billing page always shows the plan the account is currently on.
What happens if I reach a plan’s technician or job limit?
Technician limits count technician records in your business. Monthly job limits count jobs created during each calendar month. When a plan’s monthly limit is reached, new jobs wait until the next month or an upgrade. Business has no technician or job limit.
What happens when the trial ends?
When the trial ends without a plan, the account keeps all of its data and can still be opened and read, but it cannot create new jobs or add technicians until a plan is chosen. Access to other features follows the active plan and its limits.
Can my customers pay online?
Yes. Once you connect your own Stripe account, customers can pay quotes and invoices online through Stripe Checkout. Accepting a quote never requires payment: you can request no upfront payment, full payment upfront, or a fixed or percentage deposit, which the customer can pay online after accepting. The remaining invoice balance can be paid from the invoice link, with any amount already paid on the quote credited automatically. The funds settle directly to your connected Stripe account — ServiceCrown never holds or processes the money itself — and payment status shows in ServiceCrown. For bank transfer or cash, you record the payment and method manually.
Does ServiceCrown work with Xero?
Yes. Invoices can be sent to Xero as drafts with one action. The export is manual and one-way; ServiceCrown remains the source of truth for your records.